Updating simlock

The best way to unlock your device from the Vodafone network is through our online unlocking tool.

If you’ve purchased a device from Vodafone Australia, 3 Mobile or Crazy John’s and want to use it on another provider’s network, you’ll need to network unlock it.

If you purchased your i Phone or i Pad prior to April 2013, it may be network locked, and will display ' Invalid SIM' or ' SOS only' in status bar.

You can unlock your i Phone or i Pad from the Vodafone network by performing a backup and restore or updating to i OS 7 or later.

SIM locking is very common if subsidized phones are sold with prepaid contracts.

It is important to note, however, that the technology associated with the phone must be compatible with the technology being used by the network carrier.